Redeem Your TrustPoints for Cash, Gift Cards & More


Introducing SolidTrust Pay’s Exclusive Member Rewards Program!

Did you know that as a SolidTrust Pay member you are automatically enrolled in our TrustPoints Rewards Program? At SolidTrust Pay, we are always looking for ways to give back to our valued members and that’s why we created TrustPoints. Every time you use your SolidTrust Pay account you earn points. For every $10 worth of funds you transfer to a merchant or member account, you earn 1 TrustPoint. Your points never expire and you can redeem them when your balance reaches as little as 100 TrustPoints.

So what can you do with your TrustPoints? The simple answer: A lot! When you have accumulated a preset amount of TrustPoints, you can redeem them for gift cards, receive a cash deposit into your SolidTrust Pay account, transfer them to other SolidTrust Pay members, or donate them to a charity. Of course, you don’t have to rush to redeem your points. You can watch your TrustPoints pile up and save them for larger rewards.

In addition to our TrustPoints Rewards Program, we also provide Buyer Protection, Emergency Account Funding, and Beneficiary Services. We always strive to exceed your expectations, and for this reason, we offer Buyer Protection to all our members. We will tirelessly work with you and our merchants to resolve any product or service disputes until you are completely satisfied with the outcome. Additionally, our Emergency Account Funding program prioritizes your funding and withdrawal requests, ensuring that most transactions are completed in under 24 hours. Finally, SolidTrust Pay’s exclusive Beneficiary Program safeguards your funds against automatic account suspension due to extended periods of inactivity. This service guarantees that any assets in your account become part of your estate.

Our TrustPoints Rewards program is yet another reason to choose SolidTrust Pay. We are always looking for ways to improve our members’ experience and give back to the millions of users who rely on our services. Your account is so much more than a convenient e-wallet and payment processor. It’s a gateway to a thriving global community dedicated to service!


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How To Choose A Payment Processor

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You’ve spent weeks creating the perfect e-commerce website. You’ve tested every button and link; more than 300 of them. You’ve crafted engaging content and designed eye-catching offers. Your calls-to-action are unmatched. It’s time to introduce your business to the world. But 24 hours later your support centre is overwhelmed by frustrated customers who are unable to complete their transactions. Credit card payments are being denied from shoppers in China, payment forms are freezing leading to skyrocketing cart abandonment rates, debit card transactions are taking hours, not seconds, to process, and you’ve been inundated with requests to accept bitcoin. What began as a day of celebration has quickly descended into chaos. You now have a jumble of problems that will take weeks to resolve.

Choosing the right payment processor for your business is one of the most important decisions you will make. At SolidTrust Pay, we understand the magnitude of this decision and want to provide some helpful tips to ensure that you choose a payment processor that will meet your unique business needs.

6 Tips To Help You Make The Right Decision

1) Beware of Hidden Fees

Payment processors will often charge different rates for separate services. For example, depending on the type of credit card that your customer uses and how you process the transaction, transaction fees may vary by up to 5%. Oftentimes, the payment processor will advertise the “qualified” rate which will apply to certain cards and regions only. This common practice can persuade unsuspecting merchants to sign up for enticing offers, only to later realize that their profits are being consumed by unreasonable fee schedules.

2) Dedicated Support

In the digital age, payment issues can occur at any time. For this reason, it is important to select a processor with a dedicated merchant support department. Additionally, look for payment processors with accessible resources like video tutorials, help articles, and online manuals. Armed with this knowledge, your team can troubleshoot many issues without having to wait for a support representative to do it for you. Also, contact different potential payment processors and speak with their merchant department representatives. This exercise will enable you to better evaluate how they treat customers and handle support requests.

3) Payment Options

Will you only accept credit and debit cards? What about digital wallets like Google and Apple Pay? Should you seek out a provider that can process bitcoin? The online payment landscape is rapidly changing, and increasingly, customers expect merchants to accept their preferred method of payment. By offering multiple payment options you can attract more customers to your business and dramatically reduce cart abandonment rates. For this reason, it is vital to look for a payment processor that keeps up with the latest innovations and consumer preferences.

4) Security

As news of major data breaches are made public almost on a weekly basis, fraud prevention and security should be at the forefront of every business owner’s mind. The ability to pay anywhere, at any time, and on any device we own increases our vulnerability to fraud. This necessitates that you take responsibility for protecting and securing your client’s payment information seriously. Make sure prospective processors are FINTRAC and FATF compliant and adhere to international PCI-DSS (Payment Card Industry Data Security Standard) regulations. In addition, take time to review your payment processor’s fraud management and monitoring systems. You may be surprised to discover how many processors lack these integral documents.

5) Customer Reviews

When it comes to evaluating potential payment processors, reviews can be an excellent differentiator. Of course, companies know that 98% of consumers now make purchase decisions based on reviews, and all too often, fill their sites with cherry-picked client testimonials with outstanding quotes. To combat this practice, look for impartial review sites such as Google My Business Reviews, Trustpilot, Consumer Reports, and Facebook Reviews. Read negative reviews first and pay attention to whether customer ratings have improved or declined over time.

6) Website Integration

Fast and convenient website integration is yet another vital point of review before selecting a payment processor. If integrating a particular processor with your website will cost you substantial time and money, you may want to consider expanding your search. Accordingly, your processor should possess dedicated information for programmers and developers, making integration and shopping cart creation a breeze.


SolidTrust Pay: Boutique Solutions for Your Unique Needs

Whichever payment processor you ultimately choose for your business is a deeply personal decision. At SolidTrust Pay we offer boutique payment solutions for your unique needs. We embrace a transparent fee system with rates cheaper than most big name providers. With state of the art security and extensive fraud protection features, our simple interface gives you access to your customer’s preferred payment methods quickly and easily.


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What do you look for in a payment processor? Let us know in the comments section below or on our official SolidTrust Pay Facebook page. If you enjoyed this post, please follow us on Facebook and Twitter for news, updates, and more great content!

Customer Support Centre Update

January 10th, 2019

To all our valued members, our site update is almost complete. Please be advised that Live Chat remains temporarily unavailable. If you require account assistance, you may submit a support ticket, but please be aware that we will be replying to all customer service requests through email. We thank you for your patience and apologize for the inconvenience.

For news and updates, visit our official Facebook and Twitter page. You may also visit our Help Centre for answers to common questions.


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2019 Bitcoin Forecast

2018 was a volatile year for Bitcoin. The cryptocurrency traded near the $20,000 USD mark in December 2017, but the record-breaking ascent was not to last. Its decline began in January 2018 and continued through to December. With the current value of Bitcoin hovering near $4,000 USD, cryptocurrency experts are divided on the coin’s 2019 performance predictions.

In an article published last month, a panel of Bloomberg analysts declared that the cryptocurrency market in 2019 will be marked by F-U-D, an acronym for fear, uncertainty, and doubt. Extrapolating from Bitcoin’s negative price trend, the analysis neglected to investigate the rapid growth of the blockchain industry. For the uninitiated, blockchain is a public ledger of every transaction that has taken place which cannot be tampered with or altered. However, blockchain is more than a decentralized record book. It is a technological innovation poised to disrupt numerous industries from banking to education and healthcare.

LinkedIn, the popular business networking site, declared that blockchain development was among the fastest growing job sector in 2018, a fact confirmed by research undertaken by the job recruitment and review site Glassdoor. Despite falling prices and insecurity in the cryptocurrency market, blockchain jobs are poised to continue their rapid expansion. This information lends credibility to analyst claims that alternative currencies like Bitcoin are here to stay and well positioned to transform how we think about money and interact with the global economy.

Despite the surge of the blockchain industry and rapid adoption of Bitcoin by the public, many experts remain cautious about the currency’s growth potential in 2019. Kenneth Rogoff, Harvard professor and former International Monetary Fund economist, contends that the value of Bitcoin will continue to plummet, reaching $100 USD within 10 years. His prediction is based on his long-held belief that governments will levy strict regulations against anonymous virtual currencies. This opinion is also shared by Kristjan Dekleva, head of risk management at Dekleva believes that price volatility will continue to define the alternative currency market, with stability being reached within a decade. He further argues that it is unlikely that Bitcoin will witness a return to its record-setting 2017 value.

A quick survey of pundit interviews reveals that this opinion is not shared by all. Many cryptocurrency analysts and supporters are singling out 2019 and 2020 as breakout years for Bitcoin.  John McAfee, the founder of the popular McAfee antivirus software, predicts that Bitcoin’s price will hit $1 million USD by 2020. This assertion follows his 2017 prediction of $7,000 USD which was surpassed. Like McAfee, popular venture capitalist Tim Draper believes that Bitcoin will reach a six figure valuation within 3 years. In 2014, with the alternate currency hovering around $400 USD, Draper predicted Bitcoin to reach $10,000 USD before 2018. His prediction was fulfilled 6 months early. With successful bets wagered with Tesla, Skype, and Twitter, many are taking Draper’s prediction seriously.

The University of Cambridge estimates that there are currently between 2.9 to 5.8 million active Bitcoin users. As adoption of cryptocurrencies continue to reach new markets, users are preparing themselves for what will likely be an exciting year ahead.


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Do you think 2019 will be a record-breaking year for Bitcoin? Let us know in the comments section below or on our official SolidTrust Pay Facebook page. Also, if you enjoyed this post, please follow us on Facebook and Twitter for news, updates, and more great content!