Please be advised that SolidTrust Pay’s LiveChat and Verification Department will not be available on Monday, May 21 for Victoria Day along with the normal weekend hours.
In case you are wondering, Victoria Day is a federal Canadian public holiday in honour of Queen Victoria’s birthday.
As this is also a Canadian banking holiday, customers are reminded to add extra processing time for deposits, withdrawals, and e-currency exchanges.
Keep in mind, even if LiveChat is temporarily offline, you can still submit a ticket 24/7 by clicking here. SolidTrust Pay’s services will continue to function as they normally would during this Canadian long weekend.