Merchants with Innovative Business Models and SolidTrust Pay

SolidTrust Pay is dedicated to maintaining a competitive place in the online payment processing industry. We love to build relationships with our daily users and members, as well as our merchants through our timely customer support and social media interactions. We take our role in helping you facilitate your online money transactions very seriously!

With many recent and unexpected changes for merchants and business owners in the online industry, we feel it is our duty to provide you with an easy place to find all the best information to help you compare SolidTrust Pay with the competition! In this article, we’re going to go over the differences that matter to you as an online merchant, including the fees, security, customer service and reliability you can expect from us.

Fees at SolidTrust Pay

SolidTrust Pay has an incredibly diverse, accommodating and comprehensive platform for payment processing. We offer you a variety of tools and options to help manage your money online and run your eCommerce business seamlessly. With many different options for withdrawals, transfers, payments and deposits, it’s only fair that our fees are made specific to which type of transaction you are making. This way, it’s easy for you to determine a method of running your operations that is suitable to your needs. So, at SolidTrust Pay, our customer support team is happy to help you find the best methods of transaction for whatever your industry and business model.

As a point of reference, you may have heard that there are 4 pricing models for the payment processing industry:

  • Interchange Plus
  • Tiered
  • Subscription/Membership
  • Blended

You can get the full picture of what these terms mean and the differences between them by reading Merchant Maverick’s great article on the topic, but all you need to know for the purpose of this article is that SolidTrust Pay doesn’t operate strictly under any of these models. We know that each model isn’t perfect, and that in many cases a level of customization may be required to make the situation work for the customer or merchant using our services. Many new business models, such as the paid-to-click model and various Bitcoin innovations, fall into that category. Our Micro Payments upgrade for business accounts is a perfect example of this, when we created an option to lower your processing fee to just $0.05 per transaction, while modestly increasing the percentage fee from 2.5% to 5%. This makes a huge difference when you’re doing a lot of small transactions, and so we offer it to all members with business accounts!

That being said, where the industry-average processing fee is 2.9% +$0.30 per transaction, we’re confident that our pricing starting at 1.5% +$0.25 for personal accounts and 2.5% +$0.35 for business accounts will remain the fairest in the industry. Take a look at our business account fees and benefits, as well as our personal account fees and benefits, and compare them with our competition!

Security at SolidTrust Pay

We feel at SolidTrust Pay that security is absolutely the most important aspect of running any online business. We apply a plethora of security measures to all money transactions, account registration and access, and handling of personal/confidential information. We operate in compliance with all regulatory bodies relevant to our industry, and we employ strategies developed within SolidTrust Pay to work endlessly to reduce the amount of security risks, hacking, fraud and credit card chargebacks experienced on our systems.

Customer Support & Reliability at SolidTrust Pay

We’re a family-owned and operated company located in the heart of Canada – to say we’re a pleasant bunch is an understatement! We absolutely love to help our members better understand our platform and more easily use it, that’s why we have a live chat system as well as a ticket support system for when chat is offline! Our dedicated customer support team is waiting to answer any questions you might have via chat or ticket, but we also encourage you to reach out to us via social media, and follow our Facebook/Twitter accounts for up-the-the-minute news and updates. We’re really looking forward to working with you!


Verified Exchangers, Merchants and Bitcoin with SolidTrust Pay

When you’re spending, transferring or exchanging your money with a company online, what you really need is trust. At SolidTrust Pay, we’re dedicated to not only building that trust with our members and daily users, but to extending it to our verified exchangers, as well as the merchants who use our services. Whether you’re buying or selling online, exchanging currencies and Bitcoin, or simply trying to send money to a friend or family member — the safety and security of each online transaction is essential.

SolidTrust Pay inspects and verifies the legitimacy of each exchanger, merchant, and member we choose to work with. We don’t see this as simply following the rules set for online payment processors, but also as an opportunity to get to know our users and to build a strong and reliable network for them. Our network of trust allows us to operate more smoothly and efficiently, as well as minimize fraud and credit card chargebacks.

With that in mind, we’ve put together a list of our verified exchangers, which is kept up-to-date for your convenience and security. Likewise, any merchant who offers SolidTrust Pay as a payment option has been verified by us, and is regularly checked for legitimacy. Even our ordinary members are required to pass certain levels of identification verification before being allowed to make most transaction types. This all contributes to the level of assurance and reliability you can expect from us.

Some other benefits of becoming a member of our network include:

  • The easy facilitation of Bitcoin transfers and exchanges, allowing you to get your Bitcoin from your wallet, to your SolidTrust Pay account, to your bank account!
  • The ability for merchants to receive direct bank deposits, even from users who are not signed up for a SolidTrust Pay account!
  • And now even faster and more cost-efficient wire withdrawal options are available through Transpay, assuring you get your money where you need it, when you need it!
  • An innovative way for users to instantly verify their credit card and begin making transactions via our micro-verification process — without losing peace of mind.

If you’re interested in joining the network and becoming one of our verified exchangers or merchants, or simply using our services for your online shopping and ecommerce needs, don’t hesitate to reach out to us to learn more about what we can do for you!

For general support, you may contact us via our online ticket/live chat system, which is located at support.solidtrustpay.com.

Merchants can contact us for support via email through [email protected]