We want to thank everybody who participated in our Christmas contest for 2016! We had a great response from our users and we are happy to announce the 5 winners of our draw! The winners will be contacted via email and tagged in a Facebook post. Winners are encouraged to respond to the email with their choices for which causes they would like to spend their donation money on. Once a response has been received, the winnings will be submitted into the SolidTrust Pay account of the winners! Thanks again to everybody who participated!
While we’re in the spirit of giving, we wanted to shine some light on the other side of our contest, and your chance to help someone in need! Please take a moment to read through the World Vision Gift Catalog and to think about which gifts you would give if you could. Even if you didn’t win this time, there are very moderately priced gifts to give that could help improve somebody’s life. Take a look at just a few of the options below and let us know in the comments which ones you feel are most important or valuable.
Hopefully by now, at least if you follow us on Facebook, you will be aware of our Christmas contest. In case you hadn’t heard, click here now to sign up! We’re giving away $500 to our members, and $500 to causes chosen by our members, and all you have to do is like/share our post on Facebook to enter. We’re really excited about this contest and we’re really happy with the reception it has gotten so far! We want to stress the importance of giving, not only around this time of year, but as often and as much as you can manage! Some of you may be familiar with our relief fund, which is where a lot of leftover funds end up when people close their accounts etc., and which you can donate to at any time by simply contacting us!
With that in mind, we wanted to shine some light on the other side of our contest, and your chance to help someone in need! Please take a moment to read through the World Vision Gift Catalog and to think about which gifts you would give if you could. If you win a cash prize, you will be given the equivalent amount to donate to one of these causes, so choose wisely! And even if you don’t win, there are very moderately priced gifts to give that could help improve somebody’s life. Take a look at just a few of the options below and let us know in the comments which ones you feel are most important or valuable.
Another year comes to a close with the very merry and joyous season of Christmas! This was a big year for us at SolidTrust Pay; we made a lot of progress with our members and added a ton of incredible new features, as well as new payment and withdrawal methods and most exciting of all, we celebrated our 10 year anniversary! We’re excited and optimistic about the future and we can’t wait to see what the new year brings us all!
However, many people’s favourite time of year, Christmas represents a busy time indeed for us in the online payments and eCommerce industry. While most people bought their gifts for others weeks ago, we still expect a major increase in online transactions after December 25th, since people will still be sending and spending money in the holiday spirit!
With that in mind, our customer support team aims to be available through most of the holidays to answer general questions and provide merchant support. Below we will list off the days that we will be unavailable on both live chat and social media; please note that you may submit a ticket at any time and we will always respond as soon as possible!
- December 24/25 (weekend)
- December 31/January 01 (weekend)
We’ll be back in full effect on January 3rd with our feasting regrets and our new year resolutions, but one more thing!
Have you entered into our contest on Facebook for your chance to win $150 this Christmas season? We’re doing a giveaway on Facebook and all you have to do is like, share, and leave your email to enter! We’ll be drawing names on December 28th, and there are 5 chances to win!
Each winner will receive a cash prize, but they will also be given the same amount of cash to donate to a cause that they feel is worthwhile, chosen from the World Vision Catalog. Sign up now for your chance to win, and follow our Facebook page for up-to-the-minute news, as well as weekly insight into the online payment processing & eCommerce industry plus more fun contests like this one!
SolidTrust Pay is dedicated to maintaining a competitive place in the online payment processing industry. We love to build relationships with our daily users and members, as well as our merchants through our timely customer support and social media interactions. We take our role in helping you facilitate your online money transactions very seriously!
With many recent and unexpected changes for merchants and business owners in the online industry, we feel it is our duty to provide you with an easy place to find all the best information to help you compare SolidTrust Pay with the competition! In this article, we’re going to go over the differences that matter to you as an online merchant, including the fees, security, customer service and reliability you can expect from us.
Fees at SolidTrust Pay
SolidTrust Pay has an incredibly diverse, accommodating and comprehensive platform for payment processing. We offer you a variety of tools and options to help manage your money online and run your eCommerce business seamlessly. With many different options for withdrawals, transfers, payments and deposits, it’s only fair that our fees are made specific to which type of transaction you are making. This way, it’s easy for you to determine a method of running your operations that is suitable to your needs. So, at SolidTrust Pay, our customer support team is happy to help you find the best methods of transaction for whatever your industry and business model.
As a point of reference, you may have heard that there are 4 pricing models for the payment processing industry:
- Interchange Plus
You can get the full picture of what these terms mean and the differences between them by reading Merchant Maverick’s great article on the topic, but all you need to know for the purpose of this article is that SolidTrust Pay doesn’t operate strictly under any of these models. We know that each model isn’t perfect, and that in many cases a level of customization may be required to make the situation work for the customer or merchant using our services. Many new business models, such as the paid-to-click model and various Bitcoin innovations, fall into that category. Our Micro Payments upgrade for business accounts is a perfect example of this, when we created an option to lower your processing fee to just $0.05 per transaction, while modestly increasing the percentage fee from 2.5% to 5%. This makes a huge difference when you’re doing a lot of small transactions, and so we offer it to all members with business accounts!
That being said, where the industry-average processing fee is 2.9% +$0.30 per transaction, we’re confident that our pricing starting at 1.5% +$0.25 for personal accounts and 2.5% +$0.35 for business accounts will remain the fairest in the industry. Take a look at our business account fees and benefits, as well as our personal account fees and benefits, and compare them with our competition!
Security at SolidTrust Pay
We feel at SolidTrust Pay that security is absolutely the most important aspect of running any online business. We apply a plethora of security measures to all money transactions, account registration and access, and handling of personal/confidential information. We operate in compliance with all regulatory bodies relevant to our industry, and we employ strategies developed within SolidTrust Pay to work endlessly to reduce the amount of security risks, hacking, fraud and credit card chargebacks experienced on our systems.
Customer Support & Reliability at SolidTrust Pay
We’re a family-owned and operated company located in the heart of Canada – to say we’re a pleasant bunch is an understatement! We absolutely love to help our members better understand our platform and more easily use it, that’s why we have a live chat system as well as a ticket support system for when chat is offline! Our dedicated customer support team is waiting to answer any questions you might have via chat or ticket, but we also encourage you to reach out to us via social media, and follow our Facebook/Twitter accounts for up-the-the-minute news and updates. We’re really looking forward to working with you!