How To Make International Bill Payments From Your SolidTrust Pay eWalletPosted: March 21, 2019
Bill Pay, Your Way is SolidTrust Pay’s exclusive cross-border bill payment solution. From your secure online e-wallet, you can access over 800 billing companies in 18 countries. Our comprehensive payment platform takes the stress out of international bill payments and is less expensive and easier than sending regular money transfers.
To begin, SIGN UP for your free SolidTrust Pay e-wallet. For a step-by-step video tutorial guiding you through the entire process, please click HERE. Once completed, proceed to SIGN IN to your new SolidTrust Pay account.
Please remember that your username is distinct from your email address. You cannot use your email address to log in to your account.
Your password must be a minimum of 6 characters in length and must contain an uppercase letter, a number, a symbol and be at least 6 characters in length.
Once you log in, you will see your e-wallet dashboard. You will need to deposit funds into your account before initiating a cross-border bill payment. To do this, click on My Money > Deposit Funds.
Credit Cards (Visa or Mastercard) and Debit Cards (Visa Debit or Debit Mastercard) are the quickest and most convenient deposit methods. Canadian users may also deposit funds into their SolidTrust Pay e-wallet by initiating a funds transfer from their bank account. Alternatively, you may also fund your e-wallet using cryptocurrencies.
The screen will present you with available deposit options to choose from. Select your preferred deposit method and follow the instructions.
- If you require assistance making an initial deposit, please watch our Video Tutorial. For help verifying your credit or debit card, please click HERE.
In this example, we selected the Cards button and proceeded to add a new credit card.
Once your card has been verified, deposits are instantly credited to your account. You may now proceed to make your first cross-border bill payment.
To begin, go to My Money > Pay Your Bills and click on the Bill Icon at the bottom of the page.
You may spend up to $2,000 a day on bill payments. To start, select a currency to pay with and the country the bill is located in. The currency you select must match the currency of the funds deposited into your SolidTrust Pay e-wallet. These funds will later be exchanged into the bill’s currency for a small fee.
Next, browse our catalogue of service providers and select the company you would like to make a payment to. In this example, we are making a payment to DIRECTV in Colombia.
Enter your payment reference number, which is the account number printed on the bill, and click the Get Bill Amount Due button. We will automatically search for the current amount due for the bill. Please be aware that you can only pay the full amount of the bill. Partial payments will not be accepted.
Next, you will be prompted to enter your secondary password. Once entered, click the Pay Bills button. Your funds are instantly exchanged into your bill’s currency and your payment will be processed by the billing company within 48 hours.
Congratulations, you have made your first cross-border bill payment using your secure online SolidTrust Pay e-wallet! But your e-wallet is much more than a bill payment tool. Our exclusive HomeConnect service permits you to send money to over 100 countries all in your recipient’s local currency for as little as $10. Login to your SolidTrust Pay account and go to My Money > Remittances and start saving money today!