Your Security is Our Top Priority


Your SolidTrust Pay e-wallet is much more than a convenient way to send money and shop online – it also protects your sensitive financial data from cybercrime. Our secure payment platform makes paying and shopping online convenient and safe. We employ extensive security measures to safeguard your credit card and bank account information and will never reveal your personal contact details to anyone unless we first receive your permission or are mandated by law to do so. You can rest assured that your payment information will not be shared with online retailers, and when sending money online, your recipient will not receive sensitive financial details such as your credit card or bank account number.

All of our systems are monitored against intrusion by Comodo HackerGuardian around the clock. Our corporate grade anti-virus and firewall protection is regularly updated and monitored by our network of security personnel. SolidTrust Pay is PCI compliant and uses 256-bit SSL certificates to keep your personal information secure. Once your payment information has been entered, we use our encrypted network to transfer data between our own and our partner systems.

What You Can Do To Help Protect Your Personal Information

To access your e-wallet account, you must provide a username and a password. All passwords must possess an uppercase letter, a lowercase letter, a number, a symbol and be at least 6 characters in length. These requirements are the same for secondary passwords, which must be entered when performing transactions. Our stringent password settings help ensure your account’s security and prevent hackers from accessing your personal data.

To protect your account information, never reveal your primary or secondary password to anyone and avoid writing them down. Be sure to change your passwords often and always log out from your e-wallet account if you are going to be away from your computer for an extended period of time. Please also refrain from accessing your SolidTrust Pay e-wallet on public computers.

As an added layer of security, our servers will authenticate your IP address and browser once logged in against that of your last successful login. If we detect a change in your IP address or browser, a security page will be displayed and you will be presented with your Secret Question. If answered incorrectly, an email will be sent to the account holder’s primary email address with a security access link. The security link must be clicked before you can access your account. This detection protocol prevents unauthorized logins and is by default enabled on all SolidTrust Pay accounts.

Sign Up For Our TrustCard and Enjoy Complete Peace of Mind

For complete peace of mind, sign up for our TrustCard program. For $35, our exclusive TrustCard will add another layer of protection to your online e-wallet, all the while allowing you to take full advantage of faster service, lower fees, trouble free access and bonus rewards. Log in to your e-wallet account and go to Security > The TrustCard to learn more.

Did you know that SolidTrust Pay provides protection against unauthorized payments sent from your account. We will also never request confidential account information through email. To learn more about the ways we protect, collect, store and use your personal information, please view our Privacy Policy. We use your personal information only in accordance with this policy.

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