Customer Service Disruption – December 13, 2019Posted: December 10, 2019
To better serve you, all SolidTrust Pay employees will be participating in Compliance and Security training on Friday, December 13, 2019. This training will ensure that we are equipped with the best practices to help mitigate risk while ensuring that all security protocols are adhered to when storing and accessing your personal and financial information.
Please be advised that our Customer Support and Verification departments will be unavailable on this date. If you require assistance, you may leave a Support Ticket for us at any time and we will promptly respond to your inquiry when our office reopens on Monday, December 16. Please also note that document verification review times will be delayed due to the training. We apologize for any inconvenience this may cause.