As our closure date draws near, we would like to remind our members and merchants that you have until April 1, 2020, to withdraw your SolidTrust Pay e-wallet funds. For your convenience, you may use any of the following withdrawal methods.
Cryptocurrency Withdrawal: You can easily exchange your STPay funds into 10 different cryptocurrencies.
eCurrency Exchange: Our network of exchange partners can easily convert your STPay funds into e-currencies and cryptocurrencies.
Cheque: Cheques are issued in Canadian dollars and mailed to your account’s primary address. Please allow 3 to 4 weeks for delivery.
Merchant Transfer: Use your account balance to purchase products and services from verified STPay merchants.
International Bill Payment: You can pay over 800 service providers in 18 countries with no transaction fees. No account sign up is required.
Donate Your eWallet Balance: Ideal for account balances under $5, your contribution will help those in need.
EFT Bank Transfer: Please be advised that this service is only available to Canadian members.
For more information, please read our Withdrawal Guide. You’ll find step-by-step instructions and tutorial page links that will help you easily withdraw your SolidTrust Pay e-wallet funds. We further request that you use this time to retrieve vital reports you may require for your personal financial records or tax preparation purposes.
If you have any questions, please do not hesitate to contact our Customer Support department via LiveChat or Ticket. In an effort to safeguard the health of our employees, all SolidTrust Pay staff are currently working remotely due to the COVID-19 pandemic. For this reason, phone support is temporarily unavailable.
We would like to express our sincerest gratitude for the trust you have placed in us. When we reflect on all the benefits of being in business for the past 14 years, we immediately think of our relationships with great members like you. Thank you for giving us the opportunity to be of service.