A Final Goodbye to Our Valued Members and Merchants


With a heavy heart, we at SolidTrust Pay would like to convey to you our final goodbye. Ceasing our operations was a difficult decision to make, but changes in regulatory and economic circumstances necessitated it. We would like to take this opportunity to express our sincere gratitude towards you, our valued members and merchants.

Not only have you helped us share our success around the globe by enabling us to dedicate a generous portion of our annual operating budget to charitable giving, but you have also given us the opportunity to form meaningful relationships with great members like you. Thank you for giving us the opportunity to be of service.

As today marks our final day of operation, you will no longer be able to access your personal or merchant SolidTrust Pay account. We understand that you may still have questions, and for this reason, our Customer Support representatives are available to assist you via Ticket or LiveChat.

We would like to express our sincerest gratitude for the trust you have placed in us for the past 14 years. None of our achievements would have been possible without you and your unwavering support. Thank you and you will be greatly missed.

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What You Need to Know About COVID-19 Scams


As uncertainty and fear dominate news headlines, fraudsters looking to profit from global panic have unleashed hundreds of scams to get you to part with your hard-earned money. Acknowledging this growing surge in fraud attempts, we at SolidTrust Pay believe that it’s important to keep you, our valued members, informed about these threats.

To protect yourself from unscrupulous scammers, authorities are urging the public to stop and think before sharing personal information over the phone. A common scam involves fraudsters impersonating charities and health agencies and requesting money for victims. Additionally, as we look to the internet to provide answers to pressing questions about the pandemic, criminals are creating COVID-19 information sites with harmful links that can infect your computer with viruses and malware.

Increasingly, scammers are targeting their victims in person, going door to door and selling fraudulent products. Some scams that have been identified by law enforcement agencies include selling filters designed to protect against COVID-19, fake testing kits, and remedies that promise to increase a user’s immunity to the virus. Currently, there is no vaccine for the coronavirus and testing must be administered by trained personnel.

We advise you to beware of:

1. Unsolicited calls and texts providing medical advice or requesting urgent action or payment.

It is important that you never click on suspicious links or email attachments and never give out your personal or financial information to a person or organization that you did not initiate contact with.

2. Emails sent from official organizations requesting you to click on a link or open an attachment.

Cybercriminals are sending phishing emails designed to look like they originate from the U.S. Centers for Disease Control and Prevention (CDC). The emails are often health alerts, falsely claiming to link to a list of coronavirus cases in your area.

3. Unauthorized or fraudulent charities requesting money for victims or research.

You should never feel pressured into making a donation and always verify that the charity is registered by asking for their registration number or going to their website.

4. Deceitful offers, such as vaccinations, immune-boosting remedies, and unregulated at-home testing kits.

5. Questionable online ads selling high demand items such as hand sanitizer and cleaning products.


Some of the scams that have already been reported to anti-fraud agencies include:

  1. Fraudsters posing as heating or cleaning companies offering special filters to protect you and your family against COVID-19 or household decontamination services.
  2. Centers for Disease Control and Prevention (CDC) or the World Health Organization (WHO) offering fake lists for sale of COVID-19 infected people in your neighbourhood.
  3. Various public health agencies giving false results saying you have tested positive for COVID-19. These scammers then trick their victims into disclosing credit card numbers for a prescription.
  4. Red Cross and other known charities offering free medical products, such as masks, for a donation.
  5. Government departments sending out coronavirus-themed phishing emails tricking you into opening malicious attachments or revealing sensitive personal and financial information.
  6. Financial advisors pressuring you to invest in hot new stocks related to the disease or providing low-interest loans to help you get through the shutdowns.
  7. Door-to-door salesmen and private companies selling rapid COVID-19 test kits or fraudulent products that claim to treat or prevent the disease. There is currently no vaccine for the coronavirus and testing must be administered by trained personnel.


Always use caution when you’re solicited by an unknown individual or company, and always remember:

Don’t be afraid to say no: If a telemarketer tries to get you to buy something or urges you to send money to them right away, request the information in writing or simply hang up.

Do your research: Always verify that the organization you’re dealing with is legitimate before you take any action. You should look online for the company’s contact information and call them to confirm.

Watch out for deceptive ads or spoofed emails: Always verify the company and its services before you contact them.

Don’t give out personal information: Beware of unsolicited calls where the caller asks you for personal information. If you didn’t initiate the call, you don’t know who you’re talking to.

Beware of upfront fees: Many scams request you to pay fees in advance of receiving goods, services, or a prize. It’s illegal for a company to ask you to pay a fee upfront.


For trusted resources and advice about COVID-19, please reference the latest health information from these legitimate sources:


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How To Achieve Your Goals With Less


Current headlines paint a picture of a world where uncertainty and fear are the dominant themes. This unprecedented time has been marked by increased market volatility, supply chain disruptions, international travel restrictions, and bans on public gatherings. There are no shortage of questions surrounding the global pandemic and how it has the potential to touch all aspects of our lives, both personal and professional.

Despite this, challenging times present us with the opportunity to examine our values, our beliefs, and our conduct. It is from these moments of self-reflection that growth can occur. There is a mounting body of scientific research that demonstrates how making do with less and better utilizing the potential of the resources we currently have leads to better results in life. Whether you want to find a new job, start a business, get healthier, raise successful children, or improve your relationship with your significant other, using the resources you have more effectively can yield results better than you could ever imagine. Let me introduce you to the stretching mindset.

Having More is Always Better, Right?

I’m a chaser. Since I can remember, I have always been one. Chasing has become second nature to me. I chase time. I chase money. I chase connections and experiences and feelings. Worst of all, I chase happiness. I know I’m not alone because everyone close to me chases after something, yet I have never stopped and questioned my insatiable need for more and the dissatisfaction I so often feel with what I have readily at hand. Chasing is simply who I am and there’s nothing wrong with my, or your, unrelenting search for more.

That’s what I used to believe before I discovered an alternative way of living. In Stretch, Rice University professor Scott Sonenshein, introduces readers to the value of “stretching,” a concept best summed up by the timeless wisdom of making the most of what you have. Stretching has become a lost virtue in our age of plenty. For many of us, the idea is synonymous with frugality, a word that all too often elicits memories of stingy family members and sibling hand-me-downs. Why should a pervasive feeling of lack be the only alternative to a life centred on accumulation?

Stretching isn’t a chronic feeling of scarcity, it’s actually the antidote. The chasing mindset has become so deeply entrenched in our thinking, that when a problem arises we immediately assume that allocating more resources to it is the solution. Whether it’s a struggling department at work, poor academic performance by our kids, or a relationship in need of a boost, our first thought is to provide a bigger budget, hire private tutors, and buy the perfect expensive gift. Professor Sonenshein would advise us to pause and take stock of the resources around us.

The Problems with a Chasing Mindset

You may be wondering what’s wrong with a chasing mindset. After all, life’s most meaningful accomplishments become a whole lot easier to reach when you have the right resources at your disposal. If you want to start the business of your dreams, raise a healthy and happy family, or graduate from a great school, you’re going to need money, time, support, and know-how. No one can argue with that. But research tells us that we often get overzealous when amassing resources, which can lead us to underutilize, or worse, squander what we have worked so hard to obtain.

Chasing leaves people less satisfied and successful because it’s a mindset built on our habit to compare ourselves with others. Upward social comparison is intrinsic to human nature. We measure how we’re doing in life by looking at how our friends, family members, and neighbours are doing. But many of us don’t stop there. Increasingly, we aspire to lead lives in sync with the rich and famous. Chasing after these lifestyles is an exhaustive pursuit and that can take a serious toll on our mental health as we find ourselves tying our self-worth to the fortunes of those who seem to have it all.

Chasing also leads to mindless accumulation and resource squandering. For chasers, more is always better and the number of resources they acquire can become an aim in itself. If you believe that having an endless supply of resources will always yield better results, you can easily find yourself trapped in the accumulation mindset. Surprisingly, having plenty of resources also increases the likelihood that you will squander them. When test subjects were given high personal responsibility for a project, say improving an underperforming department, they doubled down on the commitment to the project by investing even more resources. It’s all too easy to become blind to bad ideas and fall into the trap that more resources will deliver the results we want.

The Virtues of Stretching

Stretching, on the other hand, encourages us to look for untapped potential in the resources we already possess. When you practice stretching, you’re likely to come up against constraints. Whatever they may be, a chasing mindset sees constraints as hurdles to be overcome by any means necessary. It’s at this moment where most of us begin our quest for more resources. But stretchers see constraints as an opportunity to find new uses for what they have at hand, which often leads to creative breakthroughs that yield surprising results. For example, architects and product designers who work while sticking to a strict budget are more resourceful when responding to challenges and yield more creative results than those working without constraints.

Stretchers also embrace the virtue of frugality to deliver better results. At first, this may sound counterintuitive, how can making do with less improve outcomes? It turns out that frugal people possess three features that we would all be wise to adopt. First, frugal people focus on long-term objectives rather than short-term satisfaction. Second, they turn their backs on wasteful spending and reuse what they have. Third, frugal people do not fall into the comparison trap and resist the temptation to measure their self-worth in relation to those around them. These factors help develop our internal resourcefulness, preventing us from expending valuable energy chasing resources we don’t actually need and squandering those that we have.

Interestingly, stretchers are better at seeing the potential in resources that others are quick to dismiss. Take Jenny Dawson for instance. Troubled by the huge amounts of produce that end up in garbage bins because of minor cosmetic blemishes, she founded the company Rubies in the Rubble, and transforms unwanted fruits and vegetables into gourmet jams and chutneys. Almost anything has the potential to be a resource if you are willing to invest adequate time and effort into its development.

5 Ways to Develop a Stretching Mindset

1 – Spend Time with a Stretcher: Find a stretcher you admire and already know, and commit to spending at least one hour with him or her once a month. You may be surprised by what they can teach you.

2 – Get an Outsider’s Perspective: Outsiders often notice things we’ve become blind to. Ask them to consider what personal resources (skills, knowledge, connections etc.) you are underutilizing.

3 – Practice Appreciation: Researches have discovered that those who listed what they are grateful for every day in a journal prioritize the future, are less impatient and experience higher levels of wellbeing.

4 – Change Your Habits: Often, our propensity to over plan can make us rigid and prevent us from seeing opportunities right in front of us. Instead, practice changing your routines. For example, at work, you could shuffle the people you put on teams or have your meetings in different rooms. In your personal life, take different routes when you’re driving to a destination, or try a new restaurant. Research has also shown that learning a new hobby is a great way to change your brain’s habitual thinking.

5 – Look for Treasure: To train your stretching mindset, create a benefits diary where you list key events, activities or experiences from your day. Then, beside each entry list one unexpected benefit. For positive experiences, this is easy. However, for events linked to negative emotions, it becomes a lot harder. But if you look hard enough, you will find a hidden benefit. Take for example the dreaded experience of visiting your dentist. One benefit could be greater motivation to care for your teeth based on a checkup.

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SolidTrust Pay Closure Update

ClosureAs our closure date draws near, we would like to remind our members and merchants that you have until April 1, 2020, to withdraw your SolidTrust Pay e-wallet funds. For your convenience, you may use any of the following withdrawal methods.

Cryptocurrency Withdrawal: You can easily exchange your STPay funds into 10 different cryptocurrencies.

eCurrency Exchange: Our network of exchange partners can easily convert your STPay funds into e-currencies and cryptocurrencies.

Cheque: Cheques are issued in Canadian dollars and mailed to your account’s primary address. Please allow 3 to 4 weeks for delivery.

Merchant Transfer: Use your account balance to purchase products and services from verified STPay merchants.

International Bill Payment: You can pay over 800 service providers in 18 countries with no transaction fees. No account sign up is required.

Donate Your eWallet Balance: Ideal for account balances under $5, your contribution will help those in need.

EFT Bank Transfer: Please be advised that this service is only available to Canadian members.

For more information, please read our Withdrawal Guide. You’ll find step-by-step instructions and tutorial page links that will help you easily withdraw your SolidTrust Pay e-wallet funds. We further request that you use this time to retrieve vital reports you may require for your personal financial records or tax preparation purposes.

If you have any questions, please do not hesitate to contact our Customer Support department via LiveChat or Ticket. In an effort to safeguard the health of our employees, all SolidTrust Pay staff are currently working remotely due to the COVID-19 pandemic. For this reason, phone support is temporarily unavailable.

We would like to express our sincerest gratitude for the trust you have placed in us. When we reflect on all the benefits of being in business for the past 14 years, we immediately think of our relationships with great members like you. Thank you for giving us the opportunity to be of service.

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