Meeting Your Needs in Challenging Times

CovidIn light of the COVID-19 pandemic, we would like to take the time to reach out to our valued members and merchants. The team at SolidTrust Pay is closely monitoring the situation. Please be assured that our operations are not impacted by the recent events and all services remain active. We will continue to update you as the situation evolves.

If you have any questions or concerns, please do not hesitate to contact our Customer Support department via LiveChat or Ticket. In an effort to safeguard the health of our employees, all SolidTrust Pay staff will be working remotely. For this reason, phone support will not be available.

We sincerely thank you for your business and continued support.

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Important Notice – SolidTrust Pay Closure Effective April 1, 2020


It is with sincere disappointment that we announce that SolidTrust Pay will be permanently ceasing its operations effective April 1, 2020. For 14 years, we have been a leader in the payment processing industry, providing our members and merchants with unsurpassed service. Thanks to your support, SolidTrust Pay’s success has reached far beyond our community of over one million members. Year after year you have helped us dedicate a generous portion of our annual operating budget to charitable giving both near and far. For this, we thank you.

To our regret, changes in economic and regulatory conditions in recent years have had a significant and negative impact on our operations. These changes have made it difficult to secure the financing required to expand our services outside Canada. In addition, the entrance of large technology companies such as Apple, Samsung and Google into the payment processing sector has made it difficult for us to grow, as we have increasingly found ourselves competing for less and less available market share. After an extensive review, SolidTrust Pay’s executive board has decided that ceasing operations is the most appropriate course of action.

We request that all members proceed to withdraw their SolidTrust Pay e-wallet funds prior to April 1, 2020. For your convenience, you may use the following withdrawal options: l options:……………………………………………………………..

1. Cryptocurrency Withdrawal

If you have a cryptocurrency wallet, you can quickly and easily exchange your SolidTrust Pay funds into 10 different cryptocurrencies. To begin, simply enable two-factor authentication on your smartphone and link your cryptocurrency wallet to your SolidTrust Pay account. You may withdraw your funds by going to My Money > Withdraw Funds and selecting the Altcoins option. For simple step-by-step instructions, please read our Cryptocurrency Withdrawal Guide.

2. eCurrency Exchange

SolidTrust Pay’s network of e-currency exchange partners can easily convert your STPay funds into e-currencies and cryptocurrencies, including Neteller, Perfect Money, Payeer, Skrill, Bitcoin and many more. In addition to supporting dozens of e-currencies for your convenience, our exchangers provide trustworthy and fast worldwide trading services at competitive rates. We have assembled a list of Verified Exchangers for your convenience.

3. Cheque

You may request that your SolidTrust Pay funds be sent to you by cheque. All cheques will be issued in Canadian dollars and mailed to your account’s primary address. For this reason, you will be required to exchange your e-wallet funds into Canadian dollars before requesting this withdrawal option. To prevent unnecessary processing delays, we advise that you verify your mailing address prior to April 1, 2020. If you need to update your address, you may contact our Customer Support department. Please allow 3 to 4 weeks for your cheque to arrive. For expedited service, you may select one of our express delivery options during the withdrawal process.

4. Merchant Transfer

You may use your SolidTrust Pay account balance to purchase products and services from a verified STPay merchant at any time.

5. International Bill Payment

Bill Pay Your Way is the easiest way to make cross-border bill payments. Available to all SolidTrust Pay members, Bill Pay Your Way provides you with access to more than 800 billing companies in 18 countries with no transaction fees. Payments are easily made from your SolidTrust Pay e-wallet and are confirmed with the billing company within 48 hours. To make your first cross-border bill payment, log in to your SolidTrust Pay eWallet and go to My Money > Pay Your Bills and click on the Bill Icon at the bottom of the page. For more information, please read our Getting Started Guide

6. Donate Your eWallet Balance

Send a transfer to STP_Relief_Funds and your charitable donation will help those in need.

7. EFT Bank Withdrawal

Please be advised that Electronic Fund Transfers are only available to Canadian members. To withdraw via EFT, go to My Money > Withdraw Funds and select the BANK option.


Data protection and data security are important to the management at SolidTrust Pay. You can rest assured that all personal and financial information collected by SolidTrust Pay will be promptly purged from our electronic database in accordance with current data protection regulations. Data necessary for the fulfillment of company obligations will be stored for the required period of time before it is permanently deleted. If you would like to know more, please read our Privacy Policy.

We would like to express our sincerest gratitude for the trust you have placed in us. Please accept our apology for any inconvenience this closure may cause. When we reflect on all the benefits of being in business for the past 14 years, we immediately think of our relationships with great members like you. Thank you for giving us the opportunity to be of service. Should you have any questions, you may contact our Customer Support department where our representatives are available to assist you via ticket or LiveChat.


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Get Paid Faster with SolidTrust Pay’s Free Invoicing Solution


Whether you’re a freelancer working in the gig economy or are scaling your small business to new heights, how you collect payments says a lot about your company. The more complex this process becomes, the more effort you must devote to managing your payment system. As order management, on-time billing and reporting become essential to the success of your company, cumbersome financial platforms can negatively impact the amount of time spent running your business, a trade-off that takes you away from doing what you do best – solving your customer’s problems.

According to data from SAP Concur, 73 percent of small businesses rely daily on manual processes to send and collect payments. Relying on paper records may have worked in the past, but the outdated process can make it difficult to track outstanding payments. Customers can readily fall through the cracks, preventing you from collecting your full dues. Fortunately, thanks to technology, integrated payment platforms can simplify much of the billing and invoicing process saving you time and reducing human error. Sifting through piles of invoices and receipts becomes a thing of the past, as all your payment information is neatly displayed online whenever you need it.

The 3 Keys to Simple Invoicing

1) Simplify the Payment Process

The first rule of effective invoice management is to streamline the entire payment process. Avoid the temptation to use invoices to market to your clients and instead embrace a simple design that clearly articulates what services or products were rendered and what is now due. This logic also extends to the payment process itself. When delivering digital invoices to your customers, ensure that they can pay using a credit or debit card and minimize the number of pages that they must navigate through to finalize their payment. This will prevent errors and helps guarantee faster payment.

2) Automate Payment Reminders

We’ve all been there, a bill arrives and we set it aside to be paid at a later date only to discover three weeks later that we have yet to actually pay it. Payment reminders are a quick and easy way to save time and resources when dealing with late accounts. Online invoicing solutions allow you to resubmit an invoice to a client as a reminder that payment is due. When looking for an invoicing platform, make sure this service is included.

3) Streamline Tracking and Reporting

Your invoicing system must enable you to quickly track the status of your payments. Once identified and sorted, you may then choose to close and properly file the invoice, extend the invoice’s payment terms or send a payment reminder to your customer. Proper invoice analysis also helps in forecasting the demand for goods and services, while helping you maintain appropriate inventory levels. A simple and easy to navigate dashboard with export functionality is essential to streamline your tracking needs.

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Send Professional Invoices for Free with Click2Pay

Our convenient Click2Pay service lets you send digital payment requests to anyone, anywhere in the world. Simply input their email address and the amount, and our free invoice system will notify them immediately. When we created Click2Pay, we streamlined the invoicing process. Your customer can pay you with their credit or debit card and they are not required to create a SolidTrust Pay account.

Your client’s payment is instantly credited to your secure STPay e-wallet and our easy-to-use dashboard allows you to easily track all your payment requests. Your invoices can be sent on a date and time of your choosing and our integrated payment reminder allows you to easily remind your clients about outstanding payments that may be overdue.

Let us take care of your invoicing needs so that you can take care of what really matters – growing your business. To start sending free invoices, log in to your secure STPay eWallet and go to My Money > Invoices/Click2Pay.

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Do you currently use an invoicing system? Let us know in the comments section. If you enjoyed this post, please subscribe to our Blog and follow us on Facebook and Twitter for news, updates and more helpful content!

There’s an Easier Way to Make International Bill Payments

BillPaymentWhether you need to pay household utility bills, medical expenses, insurance premiums or school fees, making payments to a service provider located in another country can be both challenging and expensive. But if you think that your options are limited to using an international money transfer service to make cross-border bill payments, you should keep reading. There are many cost-saving services that can help you quickly and easily pay bills in another country.

Credit Card Payments

If speed is your priority, then using a credit card should be at the top of your list. You will likely be charged a percentage fee ranging from 3 to 5 percent but it’s a convenient and cost-effective way to pay bills under $100. What’s the drawback? Many service providers still don’t accept credit card payments, and if they do, they often request that you make the payment in person. Clearly, this is not an option if you’re 1,000 miles away from home.

Local Bank Accounts

If you’re making payments to the same country month after month, setting up a local bank account may be the perfect solution. Because most banking can be done online, you can easily deposit money into your foreign account and use it to pay bills. One disadvantage is the hassle of opening the account and maintaining a balance, which may be impossible if you are not a resident of the country.

International Money Transfers

If you know your recipient’s banking details, sending an international money transfer can be a fast and affordable way to pay overseas bills. This is also a great option if you need to pay bills in excess of $200 because the exchange rate will be better than what your bank or credit card provider will charge. The largest drawback of this method is that it can be an expensive way to send money overseas for small, recurring payments.

International Payment Apps

Technology has transformed how we send and receive money, and it’s now changing how we pay our bills. New services like Xoom and MyBillAfrica are making it easier for millions of users to make cross-border bill payments in countries that lack a well-developed banking sector. Despite many advantages, using these service providers can be expensive as the exchange rates and fees they charge can vary considerably from region to region. Additionally, they often lack the reach of other payment options. For example, with Xoom you can pay bills in only 10 countries and MyBillAfrica has only partnered with 8 African nations.


Is There a Better Alternative?

Absolutely! Bill Pay Your Way allows you to pay bills in 18 countries with no transaction fees directly from your secure SolidTrust Pay e-wallet. You’ll get instant access to more than 800 service providers around the globe and your payments are not limited to utility companies. In addition to making payments for electricity, water, gas, cable, satellite, landline, mobile and internet services, you can pay insurance providers, educational institutions, government departments and transportation companies. To make a payment, you only need to provide the billing account number. The balance owing will be automatically provided to you and your payment will be confirmed with the billing company within 48 hours.

When choosing an international bill payment provider, there are two important factors that you do not want to overlook: fees and network size. Hidden charges can quickly take a toll on your financial bottom line, while taking time to register for an account only to discover that the provider possesses a limited payment network can be a disappointing experience.

Bill Pay Your Way solves both problems. We have partnered with over 800 major service providers in 18 countries, and our network of providers and regions is rapidly expanding. Already, we’ve partnered with 159 companies in the Philippines, 114 in India, 41 in Mexico, 36 in Nigeria and 34 in Pakistan, and more are coming. We’ll also save you more money than the competition. You’ll never pay a transaction fee and our competitive exchange rates mean that it’s less expensive to pay a bill using Bill Pay Your Way than it is to send an international money transfer.


With Bill Pay Your Way, you can effortlessly make international bill payments wherever you are and on any device you use. Not only will you ensure that your expenses are easily taken care of, but you can also help guarantee that your family has access to the vital services they need by making payments directly to their service providers. Sign up for your free SolidTrust Pay account to make your first cross-border bill payment,

If you already have a SolidTrust Pay e-wallet, log in to your STPay account and go to My Money > Pay Your Bills. Click on the Bill Icon at the bottom of the page and your payment will be processed within 48 hours. See why thousands of members love Bill Pay Your Way, try it for free today!

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