Your Security is Our Top Priority

Security

Your SolidTrust Pay e-wallet is much more than a convenient way to send money and shop online – it also protects your sensitive financial data from cybercrime. Our secure payment platform makes paying and shopping online convenient and safe. We employ extensive security measures to safeguard your credit card and bank account information and will never reveal your personal contact details to anyone unless we first receive your permission or are mandated by law to do so. You can rest assured that your payment information will not be shared with online retailers, and when sending money online, your recipient will not receive sensitive financial details such as your credit card or bank account number.

All of our systems are monitored against intrusion by Comodo HackerGuardian around the clock. Our corporate grade anti-virus and firewall protection is regularly updated and monitored by our network of security personnel. SolidTrust Pay is PCI compliant and uses 256-bit SSL certificates to keep your personal information secure. Once your payment information has been entered, we use our encrypted network to transfer data between our own and our partner systems.

What You Can Do To Help Protect Your Personal Information

To access your e-wallet account, you must provide a username and a password. All passwords must possess an uppercase letter, a lowercase letter, a number, a symbol and be at least 6 characters in length. These requirements are the same for secondary passwords, which must be entered when performing transactions. Our stringent password settings help ensure your account’s security and prevent hackers from accessing your personal data.

To protect your account information, never reveal your primary or secondary password to anyone and avoid writing them down. Be sure to change your passwords often and always log out from your e-wallet account if you are going to be away from your computer for an extended period of time. Please also refrain from accessing your SolidTrust Pay e-wallet on public computers.

As an added layer of security, our servers will authenticate your IP address and browser once logged in against that of your last successful login. If we detect a change in your IP address or browser, a security page will be displayed and you will be presented with your Secret Question. If answered incorrectly, an email will be sent to the account holder’s primary email address with a security access link. The security link must be clicked before you can access your account. This detection protocol prevents unauthorized logins and is by default enabled on all SolidTrust Pay accounts.

Sign Up For Our TrustCard and Enjoy Complete Peace of Mind

For complete peace of mind, sign up for our TrustCard program. For $35, our exclusive TrustCard will add another layer of protection to your online e-wallet, all the while allowing you to take full advantage of faster service, lower fees, trouble free access and bonus rewards. Log in to your e-wallet account and go to Security > The TrustCard to learn more.

Did you know that SolidTrust Pay provides protection against unauthorized payments sent from your account. We will also never request confidential account information through email. To learn more about the ways we protect, collect, store and use your personal information, please view our Privacy Policy. We use your personal information only in accordance with this policy.

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What is Two-Factor Authentication (2FA)?

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At its core, Two-Factor Authentication of 2FA provides an extra layer of security to your online accounts. It ensures that only you can access your personal information, even if your password becomes compromised. Two-Factor Authentication requires that you provide two different authentication factors to verify your identity. Authentication factors can be anything from a password, a text message with a numeric code that you must input, or even a telephone call that confirms your personal information. You’re already familiar with Single-Factor Authentication (SFA). It’s the password that you must enter to access everything from your bank account to your email inbox. For years, Single-Factor Authentication was deemed sufficient to protect your sensitive personal information, but with the explosive increase in cybercrime, it is no longer enough. It is for this reason that Two-Factor Authentication was created.

Two-Factor Authentication comprises three categories of security. The first includes information that only you know. For example, you enter your password to login to your account and then are prompted to answer a “secret question.” The second category uses something you have in your possession. For example, you enter your password and immediately receive a text message on your smartphone with a numeric code that must also be entered. Finally, 2FA may make use of your physical body as an advanced security measure. This could be a biometric fingerprint scan, an iris scan, or a voice print recording.

Enabling Two-Factor Authentication on Your Smartphone or Desktop Computer

To set up 2FA on your smartphone, you will need to download one of these secure mobile apps. For Android, iOS, Windows and Blackberry phones, download the Google Authenticator app. You may also opt to use the Duo Mobile app for Android and iOS operating systems.

Next, login to your secure SolidTrust Pay e-wallet and got to Security > 2FA Settings. Click the Start Set Up button at the bottom of the page. You will receive a text message to the phone number linked to your account and we will proceed to guide you through the set up process. If you require more information, click HERE.

If you do not possess a smartphone, you can enable Two-Factor Authentication on your desktop computer using Authy and the Google Chrome web browser. Please be aware that you will need Chrome to use this service. Additional information can be found HERE.

Buying Bitcoin with Your SolidTrust Pay eWallet

Did you know that you can buy and sell Bitcoin using your secure SolidTrust Pay e-wallet. To buy Bitcoin with your STPay account, follow these simple steps:

  1. Sign up for your free online SolidTrust Pay e-wallet.
  2. Verify your account to the Standard Verified level. You will be required to submit a copy of a government issued photo ID and an address document. The address document must possess your name and current address.
  3. Set up two-factor authentication using your mobile device or desktop. For more information follow our step-by-step Guide.
  4. Create a Bitcoin Wallet of your choice and link it to your STP account. Go to Security > 2FA Settings to begin this process.
  5. Fund your e-wallet using a credit or debit card, bank account transfer or receive money from another STPay member.
  6. Go to the My Money > Withdraw Funds section of your STPay e-wallet and choose the Bitcoin option.
  7. Select how much money you would like to withdraw and it will be instantly converted to Bitcoin and deposited into your cryptocurrency wallet within 24 hours.

Selling Bitcoin with Your SolidTrust Pay eWallet

Alternatively, you may use your SolidTrust Pay e-wallet to sell Bitcoin. Login to your account and ensure that you have enabled Two-Factor Authentication. For more information, please follow our step-by-step Guide which will walk you through the entire process. Next, go to My Money > Deposit Funds and click on the Altcoins button. Your deposit will be instantly exchanged into U.S. dollars and added to your e-wallet. It’s that easy!

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How To Make International Bill Payments From Your SolidTrust Pay eWallet

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Bill Pay, Your Way is SolidTrust Pay’s exclusive cross-border bill payment solution. From your secure online e-wallet, you can access over 600 billing companies in 15 countries. Our comprehensive payment platform takes the stress out of international bill payments and is less expensive and easier than sending regular money transfers.

To begin, SIGN UP for your free SolidTrust Pay e-wallet. For a step-by-step video tutorial guiding you through the entire process, please click HERE. Once completed, proceed to SIGN IN to your new SolidTrust Pay account.

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  • Please remember that your username is distinct from your email address. You cannot use your email address to log in to your account.

  • Your password must be a minimum of 6 characters in length and must contain an uppercase letter, a number, a symbol and be at least 6 characters in length.

Once you log in, you will see your e-wallet dashboard. You will need to deposit funds into your account before initiating a cross-border bill payment. To do this, click on My Money > Deposit Funds.

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Credit Cards (Visa or Mastercard) and Debit Cards (Visa Debit or Debit Mastercard) are the quickest and most convenient deposit methods. Canadian users may also deposit funds into their SolidTrust Pay e-wallet by initiating a funds transfer from their bank account. Alternatively, you may also fund your e-wallet using cryptocurrencies.

The screen will present you with available deposit options to choose from. Select your preferred deposit method and follow the instructions.

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  • If you require assistance making an initial deposit, please watch our Video Tutorial. For help verifying your credit or debit card, please click HERE

In this example, we selected the Cards button and proceeded to add a new credit card.

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Once your card has been verified, deposits are instantly credited to your account. You may now proceed to make your first cross-border bill payment.

To begin, go to My Money > Pay Your Bills and click on the Bill Icon at the bottom of the page.

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You may spend up to $2,000 a day on bill payments. To start, select a currency to pay with and the country the bill is located in. The currency you select must match the currency of the funds deposited into your SolidTrust Pay e-wallet. These funds will later be exchanged into the bill’s currency for a small fee.

Next, browse our catalogue of service providers and select the company you would like to make a payment to. In this example, we are making a payment to DIRECTV in Colombia.

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Enter your payment reference number, which is the account number printed on the bill, and click the Get Bill Amount Due button. We will automatically search for the current amount due for the bill. Please be aware that you can only pay the full amount of the bill. Partial payments will not be accepted.

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Next, you will be prompted to enter your secondary password. Once entered, click the Pay Bills button. Your funds are instantly exchanged into your bill’s currency and your payment will be processed by the billing company within 48 hours.

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Congratulations, you have made your first cross-border bill payment using your secure online SolidTrust Pay e-wallet! But your e-wallet is much more than a bill payment tool. Our exclusive HomeConnect service permits you to send money to over 100 countries all in your recipient’s local currency for as little as $10. Login to your SolidTrust Pay account and go to My Money > Remittances and start saving money today!

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Effortlessly Send Professional Invoices For Free

Free Invoices

Getting paid on time shouldn’t be hard. That’s why we created Click2Pay, SolidTrust Pay’s free invoice service. We understand that as a small business owner you have more important things to do than track down clients and ask for payment. With Click2Pay, you can easily send invoices to anyone directly from your secure SolidTrust Pay e-wallet up to $5,000 per payment request, anywhere you are.

Simply login to your SolidTrust Pay account and go to My Money > Invoices/Click2Pay. Insert the recipient’s name, email address, requested amount, payment reason and currency, and click create. Your invoice will be instantly sent to your recipient’s email inbox where they will have the option to pay you using their credit or debit card, personal STPay e-wallet or cryptocurrencies. It’s that easy. They don’t even need an SolidTrust Pay account to complete the transaction. Once your invoice has been sent, the payment is automatically tracked. You can review your existing payment requests, send reminders for unpaid invoices and track your deposits all from your convenient Click2Pay dashboard.

Ideal for Business Owners

Click2Pay will save you time as you create professional invoices and estimates wherever you are. Ideal for small business owners, contract workers, freelancers, creatives and tradespeople, your payment requests will receive prioritized processing. You’ll also never pay a monthly maintenance or annual fee. Click2Pay is easy to use and eliminates the need to track your payment requests in a spreadsheet.

Everyday Functionality

Click2Pay was not created solely for business owners. With Click2Pay, anyone can easily share a bill, split a check, or accept payments from a friend or family member. No cash? No problem. Click2Pay allows you to receive credit and debit card payments with the click of a button. There’s no sign up fee and you’ll pay only 5.5% + $1.50 to receive funds. All payments are instantly added to your STPay account and can be withdrawn directly into your bank account.

SolidTrust Pay is more than a convenient e-wallet provider. Since 2006, we have supplied boutique payment options to our users, helping them extend their reach globally. Our Click2Pay service is yet another reason why millions of members have chosen us as their preferred payment processor.

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Are you happy with your current invoice system? Let us know in the comments section below or on our official SolidTrust Pay Facebook page. If you enjoyed this post, please follow us on Facebook and Twitter for news, updates and more great content!