What is Two-Factor Authentication (2FA)?

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At its core, Two-Factor Authentication of 2FA provides an extra layer of security to your online accounts. It ensures that only you can access your personal information, even if your password becomes compromised. Two-Factor Authentication requires that you provide two different authentication factors to verify your identity. Authentication factors can be anything from a password, a text message with a numeric code that you must input, or even a telephone call that confirms your personal information. You’re already familiar with Single-Factor Authentication (SFA). It’s the password that you must enter to access everything from your bank account to your email inbox. For years, Single-Factor Authentication was deemed sufficient to protect your sensitive personal information, but with the explosive increase in cybercrime, it is no longer enough. It is for this reason that Two-Factor Authentication was created.

Two-Factor Authentication comprises three categories of security. The first includes information that only you know. For example, you enter your password to login to your account and then are prompted to answer a “secret question.” The second category uses something you have in your possession. For example, you enter your password and immediately receive a text message on your smartphone with a numeric code that must also be entered. Finally, 2FA may make use of your physical body as an advanced security measure. This could be a biometric fingerprint scan, an iris scan, or a voice print recording.

Enabling Two-Factor Authentication on Your Smartphone or Desktop Computer

To set up 2FA on your smartphone, you will need to download one of these secure mobile apps. For Android, iOS, Windows and Blackberry phones, download the Google Authenticator app. You may also opt to use the Duo Mobile app for Android and iOS operating systems.

Next, login to your secure SolidTrust Pay e-wallet and got to Security > 2FA Settings. Click the Start Set Up button at the bottom of the page. You will receive a text message to the phone number linked to your account and we will proceed to guide you through the set up process. If you require more information, click HERE.

If you do not possess a smartphone, you can enable Two-Factor Authentication on your desktop computer using Authy and the Google Chrome web browser. Please be aware that you will need Chrome to use this service. Additional information can be found HERE.

Buying Bitcoin with Your SolidTrust Pay eWallet

Did you know that you can buy and sell Bitcoin using your secure SolidTrust Pay e-wallet. To buy Bitcoin with your STPay account, follow these simple steps:

  1. Sign up for your free online SolidTrust Pay e-wallet.
  2. Verify your account to the Standard Verified level. You will be required to submit a copy of a government issued photo ID and an address document. The address document must possess your name and current address.
  3. Set up two-factor authentication using your mobile device or desktop. For more information follow our step-by-step Guide.
  4. Create a Bitcoin Wallet of your choice and link it to your STP account. Go to Security > 2FA Settings to begin this process.
  5. Fund your e-wallet using a credit or debit card, bank account transfer or receive money from another STPay member.
  6. Go to the My Money > Withdraw Funds section of your STPay e-wallet and choose the Bitcoin option.
  7. Select how much money you would like to withdraw and it will be instantly converted to Bitcoin and deposited into your cryptocurrency wallet within 24 hours.

Selling Bitcoin with Your SolidTrust Pay eWallet

Alternatively, you may use your SolidTrust Pay e-wallet to sell Bitcoin. Login to your account and ensure that you have enabled Two-Factor Authentication. For more information, please follow our step-by-step Guide which will walk you through the entire process. Next, go to My Money > Deposit Funds and click on the Altcoins button. Your deposit will be instantly exchanged into U.S. dollars and added to your e-wallet. It’s that easy!

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How To Make International Bill Payments From Your SolidTrust Pay eWallet

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Bill Pay, Your Way is SolidTrust Pay’s exclusive cross-border bill payment solution. From your secure online e-wallet, you can access over 600 billing companies in 15 countries. Our comprehensive payment platform takes the stress out of international bill payments and is less expensive and easier than sending regular money transfers.

To begin, SIGN UP for your free SolidTrust Pay e-wallet. For a step-by-step video tutorial guiding you through the entire process, please click HERE. Once completed, proceed to SIGN IN to your new SolidTrust Pay account.


  • Please remember that your username is distinct from your email address. You cannot use your email address to log in to your account.

  • Your password must be a minimum of 6 characters in length and must contain an uppercase letter, a number, a symbol and be at least 6 characters in length.

Once you log in, you will see your e-wallet dashboard. You will need to deposit funds into your account before initiating a cross-border bill payment. To do this, click on My Money > Deposit Funds.


Credit Cards (Visa or Mastercard) and Debit Cards (Visa Debit or Debit Mastercard) are the quickest and most convenient deposit methods. Canadian users may also deposit funds into their SolidTrust Pay e-wallet by initiating a funds transfer from their bank account. Alternatively, you may also fund your e-wallet using cryptocurrencies.

The screen will present you with available deposit options to choose from. Select your preferred deposit method and follow the instructions.


  • If you require assistance making an initial deposit, please watch our Video Tutorial. For help verifying your credit or debit card, please click HERE

In this example, we selected the Cards button and proceeded to add a new credit card.


Once your card has been verified, deposits are instantly credited to your account. You may now proceed to make your first cross-border bill payment.

To begin, go to My Money > Pay Your Bills and click on the Bill Icon at the bottom of the page.



You may spend up to $2,000 a day on bill payments. To start, select a currency to pay with and the country the bill is located in. The currency you select must match the currency of the funds deposited into your SolidTrust Pay e-wallet. These funds will later be exchanged into the bill’s currency for a small fee.

Next, browse our catalogue of service providers and select the company you would like to make a payment to. In this example, we are making a payment to DIRECTV in Colombia.


Enter your payment reference number, which is the account number printed on the bill, and click the Get Bill Amount Due button. We will automatically search for the current amount due for the bill. Please be aware that you can only pay the full amount of the bill. Partial payments will not be accepted.


Next, you will be prompted to enter your secondary password. Once entered, click the Pay Bills button. Your funds are instantly exchanged into your bill’s currency and your payment will be processed by the billing company within 48 hours.


Congratulations, you have made your first cross-border bill payment using your secure online SolidTrust Pay e-wallet! But your e-wallet is much more than a bill payment tool. Our exclusive HomeConnect service permits you to send money to over 100 countries all in your recipient’s local currency for as little as $10. Login to your SolidTrust Pay account and go to My Money > Remittances and start saving money today!


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How to use Altcoins with SolidTrust Pay

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Did you know that you can buy and sell Bitcoin with SolidTrust Pay? Simply create an account and follow these instructions! You can either buy Bitcoin from your account or convert it to USD and make a withdrawal using the method of your choice. We use a service that tracks the value of Bitcoin and exchanges it at whatever the current rate is.

In addition to Bitcoin, there are several other cryptocurrencies that are gaining recognition and popularity, including Litecoin, Ether and Dogecoin. With SolidTrust Pay, you can turn these “altcoins” into cash by depositing them into your SolidTrust Pay wallet and having them instantly converted to USD.

Here’s how:

  1. Navigate to your Deposit Money Area by clicking My Money -> Deposit Funds within your account and choose the “Bitcoin/Altcoins” option. altcoins1

  2. Enter the amount of money in USD you wish to withdraw from your altcoin wallet, check the Bitcoin Deposit option, enter your secondary password and click Deposit Fundsaltcoins3

  3. Carefully read the details of your transaction, including the fees and total amount you will receive, then press the CONFIRM Transaction button. altcoins4

  4. Choose the coin you wish to use for your deposit from the dropdown menu (in the examples below, we chose Ether). altcoins5.png altcoins6

  5. Enter your altcoin address, click Pay with Ether and press Continuealtcoins7

Please note: Paying with altcoins takes a little longer than paying with bitcoins.
Expect a delay of 30-90 seconds before we register your payment.

The following is an up-to-date list of cryptocurrencies that you can use with SolidTrust Pay: