How to use Bitcoin with SolidTrust Pay


For those who don’t know what bitcoin is, this excellent and highly simplified analogy from coindesk should answer every question you have about it — except how to actually get your hands on some! No worries, we’re going to tell you how you can easily buy bitcoin, exchange bitcoin to USD, withdraw bitcoin to your bank, or accept it as a merchant with seamless exchanges directly into your SolidTrust Pay account!

Buying Bitcoin with SolidTrust Pay

Once you’ve set up an account and a bitcoin wallet, buying bitcoin with SolidTrust Pay is fast, easy, and highly secure. We’ve been around for over 10 years, and our dedicated support staff is always ready to lend a helping hand with any transaction or account issues, as well as to clarify anything you don’t quite understand. In order to buy bitcoin with a SolidTrust Pay account, simply follow these steps:

  1. Create an account at
  2. Verify your account to the Standard Verified level.
  3. Set up two-factor authentication using your mobile device or desktop/laptop.
  4. Create a bitcoin wallet of your choice and connect it to your STP account.
  5. Deposit the amount you want to spend on bitcoin into your account via Bank, Credit Card, or transfer from another user.
  6. Go to the My Money –> Withdraw Funds section of your account and choose the Bitcoin option.
  7. Withdraw your desired amount and wait up to 24 hours for it to appear in your bitcoin wallet.

Steps 1 – 4 will only need to be completed once, of course, and then you will be able to easily buy bitcoin with steps 5 – 7. Once your account is Standard Verified and connected to a wallet, you may withdraw up to $2500 per 24 hours from your STP account to your BTC wallet (the Bank Verified limit is $5000 per 24 hours).

Selling Bitcoin with SolidTrust Pay

Selling bitcoin is even easier with SolidTrust Pay than buying it! You only need to have your account Card Verified in order to deposit up to $250 (automatically converted to USD) from your bitcoin wallet to your SolidTrust Pay account per 24 hours. This will allow you to spend or transfer your funds online as you see fit, or make a withdrawal to your credit card in USD. The deposit limit for a Standard Verified Account is $500 per 24 hours, and Bank Verified accounts are limited to $1000 per 24 hours.

Getting Bitcoin from your Wallet to your Bank

One of the biggest challenges people often have is how to withdraw bitcoin from your wallet to your bank. Using the same steps above to connect your wallet to your SolidTrust Pay account, you simply need to go a step further and connect your Bank account to your SolidTrust Pay account. From here, all you need to do is go to the My Money –> Deposit Funds area of your account and choose the Bitcoin option (bitcoin will be automatically converted into USD). Your funds may take up to 24 hours to appear in your account, at which time you will have the option to withdraw them directly into your bank.

Accepting Bitcoin as an Online Merchant

As an online merchant, likely chest-deep in all the responsibilities that come with running a business online, it can be hard to predict and adapt to trends in the market that aren’t currently affecting your business. Luckily, adding the bitcoin option to your SolidTrust Pay button will give your customers the option to pay with bitcoin, which is then automatically converted into USD and placed in your merchant account — no bitcoin wallet required!

How to Sign Up for a SolidTrust Pay Account

Sometimes setting up an account for the first time can be a bit confusing or you might be wondering why all this information is required to make an account.  We hope that this blog entry will help smooth out the sign up process and answer any questions you might have about creating your STPay account.  At the end of this blog there is also a Video that shows you the sign up process for those of you that enjoy watching How To videos! 🙂

To Start you will want to go to our website:

landingpage sign up   click the orange Sign Up button


The first page you are taken to is for your to select your Account Type.

Select Account type:

Personal—for use of online shopping and internet program participation. Sending funds to family and friends.  General account use.
Business—for those members that have a product or service they wish to sell online.


Next page in sign up process

signup page.png

profile details—Your information:

Your first and last name  (Given name and Surname)

Date of Birth –why is this important to have correct?  You must be over 18 to use STPay without parental permission. If you wish to verify your STPay account then we need to have your accurate DOB to be sure you are who you say you are.  Lastly, security reasons, hopefully a hacker would not know your actual date of birth if they happen to gain access to your information.

Occupation— This is a requirement we must fulfill as mandated by government

Legal Citizenship— required information mandated by government

Country of Residence–some countries are restricted from using STPay due to international economic sanctions.  You must select the country prior to being able to enter your state/province/territory that will auto populate in the next section’s drop down menu

Province/State–This section is auto populated once country is selected from section above. For USA users this is important-due to state specific legislation, some states are unable to use STPay currently.  For other users if your state/province/region/territory isn’t listed or is incorrectly listed please choose the one that is most applicable to your correct address.

City–Enter the name of your city, town, or village

Postal Code/Zip— Enter this if your address includes this type of code

Address Line 1— This is for the actual address of where you live, your residence.          This is where you would enter your house number, apartment number street name Example: 1 Main Street apartment 2b.

Address Line 2— This is for any PO Box, RR#, etc for where you might receive your mail if different from your residential address.

Daytime Phone number— Please enter the number you wish to be used for any contact reason. The primary phone number you use. This could be your cellphone number. Formatting for phone numbers should include your country code then the phone number, No Spaces, No dashes-, No +, No 00.  Example 18771234567

Cell Phone number— this can be the same number as your daytime contact number if you wish.  If you have a second number you wish to be included for contact reasons you may include it here.


security settings— information to create your STPay account

Select a Username— this is how you wish to be known as in STPay.  All transactions are performed under this name.  Your username serves to identify your account in any situation where a merchant or other member is sending funds to you.  This username can have a maximum of 16 characters and may be a combination of letters & numbers.

Please DO NOT include any spaces, punctuation marks, symbols, no email addresses. Please note that SolidTrust Pay usernames are case-sensitive. Therefore, you must remember if you enter your username using uppercase or lowercase or a combination of. (Myname1 v.s. MyName1)  Usernames also may not consist of a string of digits. Example: 3756371 is not an acceptable username.  Example username: SusanSmith is a good username


Email address–this is required to complete your account set up, how we are able to contact you if required, and security to be sure that someone else isn’t trying to set up an account using your email address.

Confirm Email address— this is required to be sure you haven’t made a typo when entering your email address above

Select Login Password— This the password you use to enter your STPay account. Formatting of the password is specific but this is for security reasons as we wish for you to create a very secure login password so that hackers have a difficult time trying to gain access to your account. Password must include at least:

  • one number • one uppercase letter • one lowercase letter • one punctuation mark

Confirm Login Password— this is required so that you can ensure you typed the password in correctly


Select Secondary Password–this password is required. It is the password that is used when you go to move money into or out of your STPay account.  It is also required to make certain changes to your account information/security settings.  This is a Non-Retrievable password which makes this secure from hackers just requesting a new password to an email address like you are able to do with the login password.  You must remember this password. Please make this different from your login password for best security practice. Like your LOGIN password, this must include at least:
• one number • one uppercase letter • one lowercase letter • one punctuation mark

Confirm Secondary Password–to be sure no typos are made when you entered the password above.


Secret Question–this section is required for security reasons.  If a hacker is able to gain access to your STPay account they should not know what your secret question and answer are.  This is a requirement on most sites where you create an account that might have sensitive information or monetary funds. Please do not make the question something that a hacker might have access to such as what is my username. Good Examples: What is my mother’s maiden name  or What was the color of my first car  or What is my favorite candy bar.

Secret Answer— this is the answer to the above question.  Please note how your type in the answer is important. The answer is Case Sensitive just like a password.  Therefore, if your answer to favorite candy bar is KitKat please take note of how you typed;  KitKat v.s. kitkat or Kit Kat.  The answer must be entered EXACTLY.

Spam Block Question–this section is required to prove you are a human and not a computer program creating multiple fake accounts to STPay.  If you are not seeing a question in the field box then this could be due to an internet browser issue.  We do suggest that you use Mozilla Firefox (this works best with our site) or Chrome if you are signing up using a PC(desktop/laptop) or Android device.  If you are using a Mac or iMobile device we suggest Safari.   The browser Internet Explorer does not work well with our site.


Click the box next to YES I have agreed to the Terms and Conditions prior to signing up  (Please actually read this document as it does contain very vital information regarding STPay accounts, usage policies, etc.)

Yes Sign Up.png


Now Click the green SIGNUP button.


Congrats sign up page.png

In a few moments you should receive an email to the email address you entered for the account.  Please check your email inbox, spam/trash, other folders for the registration confirmation email as it does not always arrive to the inbox folder.

Click on the confirmation link in the email and sign in to your newly created STPay account!

(If you do not click this link within a 24 hour period after creating the account the confirmation link will expire or if you do not see the email in your email account after checking all folders, you will need to contact our Customer Support Staff at )


Here is a great video on how to accomplish creating your account!!  🙂


How to Add A Credit or Debit Card

You have an STPay account but now you wish to place funds into your STPay account using your Visa, MasterCard or Maestro Card.

This blog post will provide you with the steps on how to Add your card and then you can view our other blog post on how to have this newly added card Verified.

At the end of this blog there is also a Video that shows you the Adding a card process for those of you that enjoy watching How To videos! 🙂

To begin, login to your STPay account.  Then go to the heading My Banks & Cards  then select Add New Debit or Credit Card.

Add New Card


On the next page that will appear you will enter your card information.

  • Name on the card should be your name as you are the card holder. If this card is in the name of your spouse, partner, mother, etc. you will not be able to use their card on your STPay account.
  • You skip the next section unless you are adding one of our STPay Debit cards, such as our STPay INTL PaySpark MasterCard, that you have purchases from us.
  • Select your card type: Visa, MasterCard or Maestro
  • Enter your card number (please double check that you type number correctly)
  • Enter the valid expiry date (month/year)

Then click the green Add A Card button

add card page

You should now be redirected to your account page where you will see this message “Your card has been added successfully. It is ready to use.” and you will also get an email regarding that your card is added.  Please note that the email might state that your card is verified on your account.  This isn’t exactly true.  Your card is added and you may attempt a deposit with the card but it doesn’t become fully Verified and Active on your STPay account until you make a first successful deposit.

success card.png


Now if you go to the My Banks & Cards heading again and View Credit & Debit Cards you will see that your card is listed as Not Verified and some instructions on how to verify the card using the Micro Verify process.

Not Verified.png

Please read this next blog on how to complete the Micro Verify process for your card.  How to Verify Micro Process

Here is the How to Add a Card and Make a Deposit video! Enjoy! 🙂